Privacy Policy
At Payday Rescue Ltd, we are committed to providing professional debt counseling with the highest standards of privacy. This policy outlines how we handle your information in compliance with RBI guidelines and Indian data protection standards.
1. Data We Collect
We collect personal information necessary for debt assessment, including your name, contact details, income proofs, and comprehensive details of your existing payday loans and financial obligations. This data is essential for building your custom resolution strategy.
2. How We Use Your Information
Your information is used solely to provide debt counseling services, analyze your financial situation, mediate with lenders, and develop a sustainable settlement plan. We aim to normalized your cash flow and protect your consumer rights.
3. WhatsApp and Form Communication
By submitting our forms or connecting via WhatsApp, you consent to receive communications regarding your debt settlement progress. We use these end-to-end encrypted channels to ensure safe and timely updates on your rescue journey.
4. RBI-Compliant Practices
Payday Rescue Ltd operates strictly under RBI-backed financial advisory standards. Our mediation processes are ethical and legal, ensuring that your debt resolution is handled within the formal regulatory framework of India.
5. Data Security and Encryption
All personal and financial data is protected by industry-standard 256-bit encryption. We maintain rigid physical and digital safeguards to prevent unauthorized access, maintaining absolute confidentiality of your financial recovery status.
6. Third-Party Sharing
We share information only when strictly necessary—such as with lenders during negotiation or with legal professionals when required. We never sell your data to third-party marketing companies.
7. User Rights
You have the right to access, update, or request the deletion of your data from our systems. You can also withdraw your consent for debt counselling services at any time, subject to existing agreement terms.
8. Contact Details
If you have questions about this policy or our data practices, please contact our Privacy Officer at legal@paydayrescue.in or connect with your dedicated counselor via WhatsApp.